Terms and Conditions
1. Introduction
Welcome to Azulejon. We specialize in supplying and selling SPC and LVT flooring, porcelain tiles, and premium countertops. Our mission is to deliver high-quality products and a seamless shopping experience.
By accessing or using our Website, you agree to be bound by the Terms and Conditions outlined below.
2. Eligibility
- You must be at least 18 years old or have parental/guardian permission to use our Website or make a purchase.
- By using this Website, you represent and warrant that you meet the eligibility requirements.
3. Product Information
- We make every effort to ensure that product descriptions, specifications, and images are accurate.
- Due to variations in monitors, materials, and manufacturing, slight differences in color, size, or texture may occur.
- Prices and availability are subject to change without prior notice.
- We reserve the right to correct any errors or inaccuracies related to product details or pricing at any time.
4. Orders and Payments
- By placing an order on our Website, you agree to provide accurate and complete information.
- All payments must be made in the currency displayed on the Website.
- We accept multiple payment methods, including bank transfers, credit/debit cards, and cash on delivery (where applicable).
- All orders are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
5. Shipping and Delivery
- Shipping costs and estimated delivery times are displayed during checkout.
- Delivery timelines may vary depending on location and product availability.
- Unexpected delays may occur due to logistics, customs clearance, or other external factors.
- Customers are responsible for providing accurate delivery details. Azulejon will not be held liable for lost or misdelivered orders due to incorrect addresses.
6. Returns and Refunds
- We accept returns for eligible products within 7 days of delivery. Returned products must be unused, in their original packaging, and accompanied by proof of purchase.
- Refunds are processed after inspection and approval of the returned item. Shipping charges are non-refundable.
- Custom-cut, made-to-order, or clearance items are non-refundable.
7. Warranty
- Some of our products may come with a manufacturer’s warranty. Warranty information is provided in the product description where applicable.
- All warranty claims must be supported by proof of purchase.
- Normal wear and tear, improper installation, or misuse are not covered under warranty.
8. User Responsibilities
- You agree to use our Website only for lawful purposes.
- You must not upload, transmit, or share any content that is illegal, harmful, or violates the rights of others.
- Any unauthorized access, misuse, or disruption of our Website is strictly prohibited.
9. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] (link) for details on how we collect, use, and protect your personal information.
10. Intellectual Property
- All content on this Website—including text, images, graphics, designs, logos, and layout—is the property of Azulejon or its licensors and is protected by copyright and intellectual property laws.
- You may not use, reproduce, or distribute any content without prior written consent from Azulejon.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites and recommend reviewing their terms and privacy policies before use.
12. Limitation of Liability
- Azulejon shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our Website or products.
- Our total liability is limited to the total amount paid for the purchased product.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be resolved under the jurisdiction of the UAE courts.
14. Changes to Terms
Azulejon reserves the right to update or modify these Terms at any time without prior notice. All changes will be posted on this page, and the “Effective Date” will be updated accordingly.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- 📞 Phone: +971 585 220 302
- 📧 Email: info@azulejon.com
- 📍 Address: Dubai, United Arab Emirates
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.